Our domestic shipments are made through TIPSA, international with GLS and deliveries are made within 1 to 5 business days in most cases, depending on your location. Please see the expected shipping time table below for more accurate information.
All orders are sent from our warehouse located in Spain, you will receive an SMS to the number you have provided us with all the tracking information for your order.
Our handling time is 2 to 4 business days. This means that your order will generally ship within this period.
Unusually, there may be processing time delays during the Black Friday season or collection launches due to increased workload.
Make sure that all the data sent is correct when placing an order; We are not responsible for incorrect / incomplete information such as name, shipping or billing addresses, postal code, phone number, etc.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Prices on the site do not include taxes or customs duties. All applicable obligations will be borne by the client. Unfortunately, we cannot estimate the amount of duty you will pay, but your local customs should be able to estimate the price.
The courier is always responsible for delivering the package. If a package is considered delivered by courier and has not been received by the customer, it is the customer's responsibility to proceed with the necessary methods to ensure that the merchandise is delivered correctly.
1-3 business days
UK and Europe
3-5 business days
United States and Canada
4-7 business days
Rest of the world
4-8 business days
We do not accept exchanges or refunds. Keep in mind that Goicosmetics has de right to refuse any refund.